At Electronics Centre Limited, we stand behind the quality of our products. Our warranty policy is designed to give you confidence, peace of mind, and reliable after-sales support with every purchase.

Warranty Coverage

All eligible products sold by Electronics Centre Limited come with a manufacturer’s warranty and/or a company warranty, depending on the product category and brand.

Warranty may cover:

  • Manufacturing defects

  • Electrical faults

  • Functional failures under normal usage

  • Performance issues caused by production defects

Warranty Period

Warranty periods vary by product type and brand:

  • Mobile Phones & Electronics: 3–12 months

  • E-Scooters & Electric Bikes: 6–12 months (battery and motor may have separate coverage terms)

  • Dirt Bikes & Power Equipment: Brand-specific warranty

  • Musical Instruments: 3–12 months (electronic components only)

  • Lawnmowers & Outdoor Equipment: Brand-specific warranty

  • Power & Industrial Equipment: As specified by manufacturer

Warranty duration and terms will be stated on your invoice, product packaging, or warranty card.

What the Warranty Covers

✔ Manufacturing defects
✔ Internal component failure
✔ Electrical faults
✔ Factory defects
✔ Faults under normal use conditions

What the Warranty Does Not Cover

✖ Physical damage or breakage
✖ Water or liquid damage
✖ Power surge or voltage damage
✖ Accidental damage
✖ Unauthorized repairs or modifications
✖ Wear and tear parts (e.g. cables, batteries, belts, blades, tires, filters)
✖ Damage due to misuse or improper handling
✖ Software issues not related to manufacturing defects

Warranty Claim Process

  1. Contact our customer support team

  2. Provide proof of purchase and product details

  3. Describe the fault/issue

  4. Product inspection and verification

  5. Repair, replacement, or warranty service approval

  6. Service completion and return to customer

Repair or Replacement

At our discretion, eligible products may be:

  • Repaired

  • Replaced with the same or similar model

  • Refunded (if repair/replacement is not possible)

Service Timeframe

Warranty service timelines depend on:

  • Product type

  • Nature of fault

  • Availability of spare parts

  • Manufacturer service process

Warranty Transferability

Warranties are non-transferable and apply only to the original purchaser.

Important Notice

Any product repaired or modified by unauthorized technicians automatically voids the warranty.

Customer Support

For warranty claims and service requests, please contact our support team with your order details.

Electronics Centre Limited – Reliable Products. Trusted Warranty. Peace of Mind.